Lanieh
7/11/2025
keeps my living room cold, but the back bedroom stays warm. My house is 1250 sq ft
Originally posted on frigidaire.com
Yes, I recommend this product
Cools a big room efficiently
VinceDJ3
7/7/2025
The unit is quiet and efficient. The big room feels comfortable now.
Originally posted on frigidaire.com
Yes, I recommend this product
Mustang66
7/6/2025
Very quiet running, keeps the house. Cooled down
Originally posted on frigidaire.com
Yes, I recommend this product
Hot Stuff75
7/6/2025
Purchased in June 2025. The cooling has been good. Replaced another Frigidaire hope this one last as long.
Originally posted on frigidaire.com
Yes, I recommend this product
Bring back the lights
breynolds
7/5/2025
Got this to replace our other Frigidaire cause hubby used the no no drill.The ac is really quiet. Please put the lights back on the front panel so weknow if it is off or on.
Originally posted on frigidaire.com
Yes, I recommend this product
Geat Appliance
customer53
7/5/2025
I received the new A/C . It looks and fits very nicely. Unknowingly, it takes a 240 V outlet, which I do not have in my home. Now, I must get an electrician to run a new wire to my circuit breaker box. Unexpected new costs. I should have read the fine print, but I had no idea that this air conditioner was so powerful. It's true that when you know better, you do better.
Originally posted on frigidaire.com
Yes, I recommend this product
Initial Impression
JodyI
7/5/2025
So far we're very pleased with our new AC window unit. It's quieter than our old unit and does a great job of cooling the area. We were a little disappointed in the packaging, not enough, because there were several dents.
Originally posted on frigidaire.com
Yes, I recommend this product
Frigidaire 18k btu 230v
JSmith24
7/5/2025
Incredible price, very fast shipping. A small dent in the outter case but no mechanical damage. Works so well we have been able to remove another window unit we were using on the first floor.
Originally posted on frigidaire.com
Yes, I recommend this product
So far so good
7/5/2025
Originally posted on frigidaire.com
Yes, I recommend this product
AlvaroS frigidaire
7/4/2025
AC is working fine BUT I have questions regarding the drain plug and the WIFI button. I have unsuccessfully looked all over the internet for answers.
Originally posted on frigidaire.com
Yes, I recommend this product
Brenwatk
7/4/2025
Selected 2 day air shipping which was advertised as free. When order shipped it said it was shipped ups ground 3-5 day. And package was delivered with damage to one of the corners of the unit. But it works good so 2 stars overall
Originally posted on frigidaire.com
No, I do not recommend this product
Air Conditioner That Works
Frigidaire Window Un
7/2/2025
Have only had this air conditioner less than a month. It runs smoothly and quietly. It keeps the living room and kitchen cool and that is o ECO mode.
Originally posted on frigidaire.com
Yes, I recommend this product
Air Conditioner
Dorrine
7/1/2025
The A/C unit we purchased was easy to install and works better than expected.
Originally posted on frigidaire.com
Yes, I recommend this product
Works as advertised
Jmla
7/1/2025
Works as advertsed, thankfully
Originally posted on frigidaire.com
Yes, I recommend this product
Quality window a/c
VinceD3
6/30/2025
The unit purchased is quiet and efficient.
Originally posted on frigidaire.com
Yes, I recommend this product
Whew!
wny62
6/30/2025
No surprises with this purchase, which is a good thing. Nice and quiet, and I like the ability to connect to it with my phone. That was a feature I didn't think that I needed, but find it to be very helpful.
Originally posted on frigidaire.com
Yes, I recommend this product
Excellent Service and Quality of air conditioner
wilsot
6/29/2025
I was impressed with the service the air conditioner shipped in one day, and loved the sale price and the quality of the product.
Originally posted on frigidaire.com
Yes, I recommend this product
Kattia P
6/28/2025
I™™m very happy with this AC!
Originally posted on frigidaire.com
Yes, I recommend this product
Garbage, now discontinued model FHWC183WB2
Play4nj
6/23/2025
Same as other reviewer posted, purchased in Sept 2022, installed in late 2022 and used it in 2023 & 2024, we only get 3-4 months a year we need AC. Turned it on today 6/22 for this 2025 heat wave and no cold air, out of warranty, $600 out the window
Originally posted on frigidaire.com
No, I do not recommend this product
Anthony5275
6/22/2025
Works great keeps our whole first floor cold
Originally posted on frigidaire.com
Yes, I recommend this product
Disappointed
CWNJ
6/22/2025
Model FHWC183WB2, Purchased this 9/2022, installed in winter of 2022, used is 3-4 in 2023 and 2024 as Late May-Early Sept are our hot months, turned it on yesterday 6/21/2025 due to the heat wave (100+ deg) this week, no cold air, only warm, out of warranty, $600 out the window...Had an old 1983 GE unit that was still working, replaced that with this unit to be energy efficient, should have kept the old unit.
Originally posted on frigidaire.com
No, I do not recommend this product
Frigidaire - 18,000 BTU Window Room Air Conditioner with Wi-Fi
deeeh
6/17/2025
It was packaged well, arrived quickly, was easy to install and has been working well since installation.
Originally posted on frigidaire.com
Yes, I recommend this product
Ghfs
5/12/2025
When ordering this AC nowhere does it state the difference in the plug in. When we received the AC and went to install it, we noticed that it requires a different outlet. Now we have to hire an electrician just to use the AC which is an additional cost. When advertising this product it needs to be made very clear of this requirement. I've bought many other window units in the past and haven't had this issue so common knowledge would not be to check the outlet requirements. This is upsetting and now will cost additional money.
Originally posted on frigidaire.com
No, I do not recommend this product
4/21/2025
Originally posted on frigidaire.com
Yes, I recommend this product
Tried and True
Chas08037
4/18/2025
I had a Frigidaire 18000 btu air conditioner for over 10 years, and replaced it with an updated and more efficient unit. It was the exact same fit in the window, and installation went smoothly. Waiting for the hot weather to kick in, but so far so good.
Originally posted on frigidaire.com
Yes, I recommend this product
pete meyers
4/17/2025
i havent opened it yet. i just hope everything works when i do. it may be a month til i get it in the window
Originally posted on frigidaire.com
Yes, I recommend this product
New air conditioner.
Will561
4/5/2025
Love the product ease of installation and quiet of the use
Originally posted on frigidaire.com
Yes, I recommend this product
Bad company
Losing hope
11/29/2024
Had so much problem with getting my air conditioner fixed, display went out shortly after getting it. I have had to miss 5 different days of work waiting on a service technician that doesn't exist come out. The 6th time they say they going to just mail me the replacement part. I got it in yesterday and it is still the wrong part. How hard is it to get this problem fixed. These two parts look nothing alike and plugs don't even match.
Originally posted on frigidaire.com
No, I do not recommend this product
WINDOW A/C UNIT
DDOT79
11/28/2024
Unit is quiet, doesn't interfere with conversations or television watching. Unit looks good and fits with decor. Weather changed have not yet used it extensively.
Originally posted on frigidaire.com
Yes, I recommend this product
This is my 2nd Frigidaire AC & it™™s definitely much better & quieter. Love it !
11/22/2024
Originally posted on frigidaire.com
Yes, I recommend this product
TexanTia
10/28/2024
Wished you could keep the panel lit up but otherwise great.
Originally posted on frigidaire.com
Yes, I recommend this product
10/20/2024
Originally posted on frigidaire.com
Yes, I recommend this product
Great air conditioner
JC_Clayton
10/6/2024
I purchased this unit as a room chiller, it pulls little amps an is VERY energy efficient. It holds the temperature within 3 degrees. An excellent unit!
Originally posted on frigidaire.com
Yes, I recommend this product
Madboss1
10/6/2024
Great buy
Originally posted on frigidaire.com
Yes, I recommend this product
Works well
Williamrk52
10/3/2024
I bought this one as a replacement for a Frigidaire that lasted just over 10 years. I hope this one last at least that long. I really like the Wi-Fi feature and the Frigidaire app.
Originally posted on frigidaire.com
Yes, I recommend this product
Need to warranty
warranty me please
9/24/2024
The compressor stopped working after two months
Originally posted on frigidaire.com
No, I do not recommend this product
Skuameister
9/19/2024
My 18,000 BTU Frigidaire air conditioner cools the upstairs quickly & quietly.
Originally posted on frigidaire.com
Yes, I recommend this product
Bad customer service- no clue staff
Omar786110
9/13/2024
AC was bought coz it has WiFi but it does not connect to the iPhone app. I am a software engineer and could not figureout upon multiple trials. Totally bad and un informed customer service who use same pre written script. Don™™t buy products from FRIGIDAIRE, since if you encounter a problem they usually have no solution.
Originally posted on frigidaire.com
No, I do not recommend this product
AC App will cont connect using iPhone 14 Pro with latest phone and App versions.
laa_guitar
8/17/2024
I bought a new A/C 18,000BTU Frigidaire MODEL: FHWW184WE2, SN: KK40802342 on July 4, 2024 from Home Depot. I picked it up on July 12, 2024 and Installed it in a thru-wall installation on July 27, 2024. It cooled fine and I was happy with it until I tried to connect my WiFi to it. It was July 28, 2024 when I first tried to connect to my home WiFi. I downloaded the Frigidaire App from Apple App Store and followed the directions as presented by the App. I got to the point in the App where it said ™Communicating with the Appliance, this may take several minutes.™ There was the little spinning circle on my iPhone and it kept spinning and spinning and spinning. Finally, a red circle with an X appeared and it threw the Error Code ECPA001, that said ™Can™™t communicate with appliance WiFi assist is preventing the app from communicating with the appliance. To disable WiFi assist, go to Settings>Cellular™. Well, I disabled WiFI Assist and tried again. Now it started giving me ™Something went wrong Reset the appliance and start again Error Code ECPA007™. No explanation of what the error code meant. So, I called the number provided, (800) 374-4432 and was on hold 8 minutes before someone answered. I spoke to this person with a very heavy accent and as he was looking up my problem, the phone went dead, disconnected. So, I called back and was on hold for 15 minutes before I gave up on this day. I tried several more times to try to connect my iPhone to the A/C with the App. Each attempt all came back with the same Error Code, ECPA007. I deleted and re-downloaded the Frigidaire App and tried again several times. It still did not connect always the same ECPA007 error code. On Thursday, August 8, 2024 I tried to connect again and got the same error code ECPA007. I again called Customer Support and spoke to someone named Larz. Larz wanted my Model and Serial number which I provided. Larz had me go through the same things that I had done previously about 10-15 times with no different outcome. To me it seemed obvious that Larz was reading from a prepared script and knew nothing about the WiFi or the App. After about 30 minutes, Larz transferred me to another person, Margaret who would know more about the issue. I gave Margaret the Model and SN again and she took me through all the same steps that Larz had me do and that I had done before maybe 20+ times. The outcome was no different. Same Error Codes ECPA001 and ECPA007. Margaret suggested that she would get together with a team of people and have a solution for me and call me the next day, Friday, August 9, 2024. I received no return call with a solution, and it is now Saturday, August 17, 2024. Larz had suggested that I try connecting with an Android phone which I could not do at the time because I don™™t have and Android phone. This past Sunday, August 11, 2024 my son came over with his Android phone and on the first attempt, was able to connect to the AC through my home WiFi and at least Power On and Power Off the AC from his phone. So, I now know it is not my home WiFi that is the problem, but an issue with the App and iPhone combination. Monday, August 12, 2024. Spoke to Kaji. He was no help. He was again trying to diagnose from prewritten script. I was then passed on to Christian (800) 311-4667 who was supposed to be a WiFi knowledgeable person. He could not help either even though I explained that the Android phone would connect and the iPhone would not connect. Again. He seemed to be following a prewritten script for troubleshooting rather than really listening to my symptoms and diagnosing from the information I gave him. I also gave him the Model and SN of the AC and the iPhone IOS Version # 17.6.1 and the Frigidaire App Version # 2.23. He made and sent a Ticket # INC 7425122 upstream from him for resolution. Christian is supposed to call me back with a resolution. He could not give me an estimate of the time involved for the resolution. He would not pass me on to talk to someone more knowledgeable. He could not, or would not tell me if other iPhone users are having the same issue as me. As of today Saturday 8/17/24 Christian has not called me back.August 13, 2024. Since talking to Christian, I got the idea to try to connect an older iPhone 8 with an earlier IOS Version 16.1.1 and this iPhone was able to connect and control the AC. Still have the problem with my iPhone 14 Pro and IOS version 17.6.1 and no resolution from Frigidaire.
Originally posted on frigidaire.com
No, I do not recommend this product
Nice upgrade
Family Life
8/7/2024
Replaced a very old unit , this AC has nice features, such as app on phone to control all settings and on/off. Has cooled my downstairs effectively . Like the dry setting option, which also seems to cool room some when running in this mode. Overall happy with purchase.
Originally posted on frigidaire.com
Yes, I recommend this product
Mrs Thomas
6/26/2024
We love our Frigidaire window AC!! It™™s quiet and it™™s cooling the house so well on these very hot summer days. Thank you Frigidaire
Originally posted on frigidaire.com
Yes, I recommend this product
Great window unit
Emmy719
6/23/2024
I bought this a few weeks ago, and it's been fantastic! It cools off a 500 sq ft room quickly and operates very quietly. Super easy to use, too. I opted for paid installation, and everything went smoothly.The store on campus is fantastic!
Originally posted on frigidaire.com
Yes, I recommend this product
Whisper Quiet
Getting hotter
4/30/2024
This is my second Frigidaire 18000 BTU window unit. First worked great for years. This update is much more quiet, wifi ready and 20 lbs lighter.
Originally posted on frigidaire.com
Yes, I recommend this product
