Sterling Appliance Reviews

About a week after buying new appliances for my home, I noticed a dent in the freezer door. I am not sure if it was always there or if it was caused by one of my children. When I called Sterling Appliance to order a replacement door, they stated they would fix it free of charge, despite me not knowing when the dent occurred. This company provides excellent customer service and I would highly recommend them.

Yasemin W. 8/7/2019

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Really happy with my experience. I ordered a new range and spoke with their salesman. He was really helpful and knowledgeable. On the day that my range was delivered I was surprised that my salesman, was also one of my installers, but it makes sense since he knew so much about the product. They installed the range very quickly and I was cooking in no time. I'm planning on slowly remodeling my kitchen and I'll be sure to get all my appliances from Sterling Appliance. Thanks so much!

Lily B. 7/26/2019

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Great service ! 5 stars ! Excellent, professional care

Google User 7/18/2019

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Had a leaky bottom freezer drawer on my KitchenAid refrigerator. The service was set up quickly and the technician, diagnosed and repaired the problem quickly. He was very nice and professional. Will definitely use again.Excellent experience. I did my research from out of state and then went to their online app to look at what they carried. I called and ordered a dishwasher and arranged for delivery/installation in two weeks when we were in town. I got a call that morning from the serviceman Miguel that he was on the way. He arrived and was very efficient and knowledgeable.He stayed with it and got us up and running quickly. Very please with our experience and never stepped inside the storeExtremely happy with our fast, courteous, and professional repair job by Sterling Appliance! The defrost freezer drain for our Maytag refrigerator had clogged, and water was starting to drip down onto the top shelves of the fridge section. Sterling scheduled us within just a few days (not an emergency, and our calendar wasn't free sooner, so we were happy with the scheduling). They quickly located the problem and disassembled the freezer back, defrosting and clearing the blockage, and testing it to make sure all was good. Would definitely use them again.I ordered a freezer about three weeks ago. The absolute BEST service I have EVER had !!! the sales person was great - professional and extremely helpful. I would definitely use this company again.Dale was great from Sterling Appliance. He had the parts and diagnosed it in under 10 minutes. My dryer is back in business and everything went well. I got a phone call with his ETA and he showed me the nonworking piece. He was super polite and in the window of the estimated time of arrival. Staff was great setting up the appointment. Will use this company again.

Val D.Mario A.Giaca C.Duncan A.Willis S. 7/18/201907

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Excellent experience. I did my research from out of state and then went to their online app to look at what they carried. I called and ordered a dishwasher and arranged for delivery/installation in two weeks when we were in town. I got a call that morning from the serviceman Miguel that he was on the way. He arrived and was very efficient and knowledgeable.He stayed with it and got us up and running quickly. Very please with our experience and never stepped inside the store

Mario A. 7/3/2019

You just made our day. Thank you for leaving such a wonderful review!

Extremely happy with our fast, courteous, and professional repair job by Shane at Sterling Appliance! The defrost freezer drain for our Maytag refrigerator...

Donna G. 1/29/2019

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Dale was great from Sterling Appliance. He had the parts and diagnosed it in under 10 minutes. My dryer is back in business and everything went well. I got a phone call with his ETA and he showed me the nonworking piece. He was super polite and in the window of the estimated time of arrival. Staff was great setting up the appointment. Will use this company again.

Willis S. 6/7/2019

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I ordered a freezer about three weeks ago. The absolute BEST service I have EVER had !!! the sales person was great - professional and extremely helpful. I would definitely use this company again.

Duncan A. 6/14/2019

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Great group of guys Did great work

Google User 6/27/2019

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Extremely happy with our fast, courteous, and professional repair job by Sterling Appliance! The defrost freezer drain for our Maytag refrigerator had clogged, and water was starting to drip down onto the top shelves of the fridge section. Sterling scheduled us within just a few days (not an emergency, and our calendar wasn't free sooner, so we were happy with the scheduling). They quickly located the problem and disassembled the freezer back, defrosting and clearing the blockage, and testing it to make sure all was good. Would definitely use them again.

Giaca C. 6/28/2019

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5 stars all the way! I'd give 10 if I could !Great installation experience

Google User 7/2/2019

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Really happy with my experience. I order a new range and spoke with their salesman, Ryan. He was really helpful and knowledgeable. On the day that my range...

S O. 3/23/2018

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Found Sterling Appliance on another app and called them about an intermittently leaking dishwasher. Dale called to say he was on his way and gave me an ETA, caame when he said he would, fixed the problem in short order, and stayed to make sure it continued to not leak. He was polite and professional and suggested I put water alarms under the dishwasher and behind my washing machine as I have hard wood floors throughout the house. Can't ask for much more than that. I was happy with the service. 2nd time - the glass in the door of my microwave oven shattered on the self-clean cycle, so I called Sterling Appliance and had them do the repairs. They ordered the part and came and installed it the next day. That's twice now I've used them, perfectly happy with them!

A R. 2/24/2018

Thank you A R.!

Dale was great from Sterling Appliance. He had the parts and diagnosed it in under 10 minutes. My dryer is back in business and everything went well. I got...

Ann Marie O. 2/23/2018

We appreciate your business!

Excellent pricing and top notch service! Deanna @ Sterling Appliance was phenomenal. Her recommendations, attention to detail and ability to find me a great deal made all the difference. Overall, I cannot speak more highly of Sterling Appliance.

Merrill Raman 10/3/2016

We're honored Merrill Raman chose to shop with us!

Very impressive. They were on time and made fast work of our fridge. Just awesome. Can't get better than Sterling.

Brian Price 6/5/2016

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They got some good staff and they know the stuff , bought few appliance and happy about the process !!!

Sai R. 10/10/2015

You just made our day. Thank you for leaving such a wonderful review!

I ordered a freezer about three weeks ago. The absolute BEST service I have EVER had !!! Chris (the sales person) was great - professional and extremely helpful. The delivery people could not be faulted. I would definitely use this company again.Beryl

Beryl L. 5/6/2015

Wow! We really have the best customers �?? thank you.